Privacy policy

4Most Fitness Limited Privacy Policy

4Most Fitness Limited (also referred to as “we”, “us” or “our”) is a registered company in England (Company no. 08801736). Our registered address is Christopher Close, Liverpool, L16 1JL.

The Purpose of this notice

This Notice is designed to help you understand what kind of information we collect in connection with our products and services and how we will process and use this information. In the course of providing you with products and services we will collect and process information that is commonly known as personal data.

This Notice describes how we collect, use, share, retain and safeguard personal data.

This Notice sets out your individual rights; we explain these later in the Notice but in summary these rights include your right to know what data is held about you, how this data is processed and how you can place restrictions on the use of your data.

What is personal data?

Personal data is information relating to an identified or identifiable natural person. Examples include an individual’s name, age, address, date of birth, gender and contact details.

Personal data may contain information which is known as special categories of personal data. This may be information relating to and not limited to, an individual’s health, diet and exercise habits.

Personal data we collect

In order for us to provide you with Pilates, personal training and massage therapy we will collect personal data about you. We will also collect your personal data where you request information about our services, customer events, promotions and campaigns.

You may provide us with personal data when completing online contact forms, when you contact us via the telephone, when writing to us directly or where we provide you with paper based forms for completion or we complete a form in conjunction with you.

4Most Fitness will never share your data with any other third party. If a private medical insurer requests details of your treatments this can only occur with your prior consent.

Where we collect data directly from you, we are considered to be the controller of that data i.e. we are the data controller.

As a provider of Pilates classes, personal training and massage therapy we will process the following categories of data:

• Personal data such as an individual’s name, address, date of birth, gender and contact details.
• Special categories of personal data such as health and details on historical injuries and surgical operations.

If you object to the collection and use of your personal data we may be unable to provide you with our products and services.

For the purposes of meeting the Data Protection Act 2018 territorial scope requirements, the United Kingdom is identified as the named territory where the processing of personal data takes place.

Why do we need your personal data?

We will use your personal data for the performance of our contract with you, to quote for and provide you with Pilates classes, massage therapy and personal training.

Data Retention

According to our insurance policies we are obliged to keep your data for 7 years following the last occasion on which a massage, Pilates class or personal training was given.  In the case of treatment to minors, data will be kept for 7 years after they reach the age of majority (18).

Where you have contacted us for details of our products and services, and where this contact does not progress to a Pilates class, personal training or massage treatment and we do not have any contracts with you, we will retain your personal data for a period of 18 months.

Your rights

Individuals are provided with legal rights governing the use of their personal data. These grant individuals the right to understand what personal data relating to them is held, for what purpose, how it is collected and used, with whom it is shared, where it is located, to object to its processing, to have the data corrected if inaccurate, to take copies of the data and to place restrictions on it’s processing.  Individuals can also request the deletion of their personal data.

These rights are known as Individual Rights under the Data Protection Act 2018. The following list details these rights:

–       The right to be informed about the personal data being processed;

–       The right of access to your personal data;

–       The right to object to the processing of your personal data;

–       The right to restrict the processing of your personal data;

–       The right to rectification of your personal data;

–       The right to erasure of your personal data;

–       The right to data portability (to receive an electronic copy of your personal data);

–       Rights relating to automated decision making including profiling.

Individuals can exercise their Individual Rights at any time. As mandated by law we will not charge a fee to process these requests.

In exercising your Individual Rights, you should understand that in some situations we may be unable to fully meet your request, for example if you make a request for us to delete all your personal data, we may be required to retain some data for regulatory and other statutory purposes.

You should understand that when exercising your rights, a substantial public or vital interest may take precedence over any request you make. In addition, where these interests apply, we are required by law to grant access to this data for law enforcement, legal and/or health related matters.

If you require further information on your Individual Rights or you wish to exercise your Individual Rights, please contact our Data Privacy Representative by e-mailing info@4mostfitness.co.uk.

Protecting your data

We will take all appropriate technical and organisational steps to protect the confidentiality, integrity, availability and authenticity of your data.

Data privacy representative

To ensure data privacy and protection has appropriate focus within our organisation we have a Data Privacy Representative.  The Data Privacy Representative is Kate Searchfield, who may be contacted at:  info@4mostfitness.co.uk

Complaints

If you are dissatisfied with any aspect of the way in which we process your personal data please contact our Data Privacy Representative.  You also have the right to complain to the UK’s data protection supervisory authority, the Information Commissioner’s Office (ICO).  The ICO may be contacted via its website which is https://ico.org.uk/concerns/, by live chat or by calling their helpline on 0303 123 1113.

How to contact us

If you have any questions regarding this Notice, the use of your data and your Individual Rights please contact our Data Privacy Representative at 4Most Fitness Ltd, by e-mailing info@4mostfitness.co.uk or by telephoning 07923365356.